Whether you need an urgent payment due date extension, a bill installment before Monday disconnection, or a corrected reading for an inflated bill, knowing exactly when LESCO offices are open can save you hours of wasted travel.
Official LESCO Office Timings in 2026
| Office Level | Monday – Friday | Saturday | Sunday |
|---|---|---|---|
| Head Office (Queens Road) | 08:00 AM – 04:00 PM | CLOSED | CLOSED |
| Circle & XEN Offices | 08:30 AM – 04:30 PM | Skeleton Staff | CLOSED |
| SDO Sub-Division Customer Desks | 08:00 AM – 04:00 PM | 09:00 AM – 01:00 PM | CLOSED |
| Emergency Complaint Centers | 24 Hours (3 Shifts) | 24 Hours | 24 Hours |
What Services are Available on Saturday?
If you visit your local SDO office on a Saturday morning, you can complete the following tasks:
- Bill Correction & Reading Dispute: Submit your digital photograph of the meter to receive an immediate manually revised paper bill.
- Due Date Extensions: The SDO on duty has legal authority to extend your due date by up to 3 days to protect you from late payment surcharges.
- Bill Installments: Discretionary 2-part or 3-part split vouchers for amounts up to Rs. 25,000.
- Burnt Meter Applications: Registering emergency hardware faults to prevent unmetered detection penalties.
Relevant LESCO Consumer Tools & Guides
Frequently Asked Questions on This Topic
Are LESCO sub-divisional offices open on Saturday?
Administrative branches (Head Office and XEN offices) are closed on Saturdays under standard federal 5-day week regulations. However, Sub-Divisional (SDO) Customer Facilitation Centers and revenue counters remain open on Saturday mornings (typically 09:00 AM to 01:00 PM) for bill corrections, installment approvals, and emergency complaints.
Are LESCO emergency complaint centers open on Sundays and holidays?
Yes. Emergency fault handling teams and the 24/7 central helpline (118) operate around the clock, 365 days a year, including Sundays, Eid holidays, and national holidays.
Can I pay my electricity bill at a LESCO office on Saturday?
Designated commercial bank booths and post office counters located inside major LESCO Customer Service Centers operate on Saturday mornings to collect utility bills.
Sources & Regulatory References:
- LESCO Human Resources & Administration Directorate: Public office working hours, gazetted holidays, and weekend emergency roster.
- Ministry of Energy (Power Division): Federal government 5-day and 6-day institutional working schedules.
Disclaimer: This article is produced for consumer informational purposes. All regulatory policy remains subject to official gazette notifications issued by NEPRA and the Ministry of Energy.